The Operating System for Travel Agencies
Tourvero collects leads from your website, Telegram and Tourvisor mail, creates tours from tour operators’ PDF invoices on its own and keeps an eye on travelers’ passports. Your agents sell — the system does the busywork.
Live at AsianTour travel agency, Tashkent, since summer 2026
Before → after
Four things that cost a travel agency time and money every single week.
Leads get lost in Telegram, WhatsApp and email. Nobody knows who replied to the client — or whether anyone did.
Website, Telegram bot and Tourvisor emails land in the CRM on their own. An agent is assigned automatically — by the client’s choice or by phone number.
Agents retype the operator’s PDF invoice and travelers’ passports by hand. Slow, and names end up misspelled.
Send the PDF invoice and passport scans to the Telegram bot — it creates the tour and the travelers for you.
You find out a passport is expiring at the airport.
Passport validity is checked against the travel date: a warning under 7 months and a stop flag under 6. Children and infants by age, duplicates by passport number.
Revenue is pieced together in Excel at month-end, with every currency added into one number.
A manager dashboard with upcoming departures, an operator summary and revenue shown separately for each currency.
Modules
Start with what your agency needs today and add modules as you grow.
Tour and traveler records, manager and agent roles, phone search and the client’s full history.
Upcoming departures, tour operator summary and revenue — no Excel, no manual reports.
Ask in plain words — the assistant answers from your data and prepares actions for you to confirm.
Tourvisor tour search on your own website. Form requests go straight to the right agent in the CRM.
The documents bot reads PDF invoices and passports. The subscription bot sends clients last-minute deals for the destinations they follow.
How it works
A lead travels the whole way without copy-pasting from messengers and spreadsheets.
From the website, the Telegram bot or a Tourvisor email — straight into Leads.
If the client picked a manager, it goes to them. A returning client goes to their agent.
The bot reads the operator invoice and passports; the CRM checks expiry dates and ages.
A link to the tour operator’s portal right on the tour card. Only managers see the login and password.
Contract dates and a reminder for the manager before they expire.
Ordering parsing for a new operator or a reference-data update creates a Bitrix24 task.
One traveler, one record: matched by passport, name with birth date, and phone.
Country, resort, hotel, dates, meals, links to “what the client sees” and the operator booking.
Traveler category is calculated from age automatically and refreshed every day.
The booking PDF and passport scan open right on the card — no digging through chats.
Year, status, country, operator, agent, period, search by phone and passport, totals per currency.
Countries visited, trips, average ticket, next trip, lead history.
We’ll walk you through the system using your agency’s own tasks and answer your questions.
Integrations
Tour search on your website and leads from Tourvisor mail
Documents and subscription bots, leads from chats
Connects to your portal if you already have one
Request emails become leads in the CRM
Security
Login and password access, with time-limited sessions.
Managers see revenue and reports; agents see their own work.
The database is backed up every night; copies are verified and kept for 14 days.
We host the server in the agency’s country, in line with Uzbek, Georgian and Serbian requirements.
Case study
AsianTour has been running on Tourvero since summer 2026. Leads from the website, the Telegram bot and Tourvisor mail arrive in one CRM, a bot handles operator invoices and passports, and management sees revenue by operator and by currency.
Pricing
We quote based on your agency size and the modules you need. Tourvero is built for agencies with 3 to 30 employees.
Get a quoteFAQ
It depends on your data volume and modules. We set up the system, migrate your data and train your team; we give you an exact timeline after the demo.
Yes. We import travelers, tours and reference data from Excel, Google Sheets or an export from your CRM, and merge duplicate travelers by passport number.
We run online training for managers and agents and hand over guides. After that, support is in Telegram.
On a dedicated server, in the agency’s country where possible. A backup is made every night and access is split by role.
No, Tourvero works on its own. If you already use Tourvisor or Bitrix24, we connect them.
The CRM interface is currently in Russian. Multilingual support is planned and the groundwork is already in place.